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Frequently Asked Questions

How do I sign up?

Signing up for Pactly Basic plan is completely free. Just click on “Start free” above and you can get started with your first review in a minute or two.

If you’d like to sign up for a Professional Plan, register for a free account, log in and complete the simple upgrade process on our platform.

Is there a limit to the number of documents I can review?

With our Professional Plan, users can enjoy unlimited—that’s right, unlimited—reviews and access to premium features.

Users on a Basic Plan enjoy 2 free reviews each month. Additional single reviews can be purchased at USD$12.00 each.

What types of reviews does Pactly support?

Currently, we support the review of Non-Disclosure / Confidentiality Agreements (NDAs) and Master Services Agreements (MSAs).

We are currently building support for other types of routine business contracts. Service Agreements, Supply Agreements , Purchase Contracts and Consulting Agreements are expected in the next few months. If there is a particular contract type you would like to see on Pactly, please get in touch and we would be happy to explore with you.

What file formats do your support?

We currently fully support .doc and .docx files (i.e. you can edit them in your browser).

We partially support text-readable PDFs. This means you can analyse such PDFs but you will not be able to edit them.

Is there a limit to the number of users?

No, there are no limits on the number of users. You can invite as many users from your organisation to your account as you like but they will still be subject to the monthly review usage limit, if you are using the Basic Plan.

Is my data safe?

We run Pactly on Amazon Web Services (AWS) and our servers are located in Singapore and Oregon, United States. The AWS cloud infrastructure has been built to be one of the most secure cloud computing environments available on the planet.

As well as the security features built into the AWS service, we employ:

  • 128-bit SSL encryption for all data transfer on the platform
  • Daily backups of all your data, in case anything goes wrong
  • Security protocols in all our work premises

You can read more about our security practices here.

Are there discounts for yearly plans?

We currently only support monthly plans. However, if an annual plan is an absolute must for your business, get in touch so that we can tailor a plan for you.

I have more questions. Where can I find answers?

If you still have questions, get in touch and we’d be happy to help.

Experience the future of contract review for yourself.

Our basic plan is free to use for as long as you want.

Learn more about our paid plans.